'Send as a Gift' Button not showing

The way the app works

The Go Gift Cards App targets the 'Add to Cart' button and swaps it out with the 'Send as a Gift' pop up button.
Sometimes, especially on custom Shopify themes, the "Add to Cart" selector is different to the default Shopify theme product page.
Fortunately, there is a setting for changing the selector that we look for.

Let's fix it! 

There are two things to confirm first:

1. Ensure you have activated the embed app. Here's how:
Online Store > Themes > Customize > Theme Settings > Ensure 'Go Gift Cards' is toggled in the ON position. 

2. Ensure the 'Product status' is "Active".
Apps > Go Gift Cards > Product Setup.
(Don't forget to click 'Save'!)

Once these are confirmed, check your product page again (we've had cases where this was all that is needed!)
If not, don't worry - it's time to add in the custom button selector...

Adding the custom CSS selector

Note: if you're not confident doing this step, please ask a developer, or contact us, to do it - we have the resource to help do this for you!

3. On your product page, right click the 'Add to Cart' button and click 'Inspect'...

4. Look for a class name or HTML selector to copy across.. e.g .product-form__cart-submit

5. Go Gift Cards > Advanced Settings > then add the new selector. Note: CSS classes should be prefixed with a dot. e.g .product-form__cart-submit

6. Click save & voila!

Sometimes, things can be a little more complicated and bespoke per store, so please get in touch with us at any time if you still have issues.

Note: If you're having issues with any of the above, please let us know, we will be able to help you! 
support@goappstudio.com